At WhiteCrop Agrofarm, we are committed to delivering your orders in a timely and efficient manner. This Shipping Policy outlines the procedures, timeframes, and costs associated with shipping your orders.
All orders are processed within 24-48 hours of payment verification. During peak seasons or promotional periods, processing times may be longer. You will receive a confirmation email with tracking information once your order has been shipped.
Shipping timeframes vary based on your location and the shipping method selected at checkout. The following table provides estimated delivery times for different regions:
| Region | Standard Shipping | Express Shipping |
|---|---|---|
| Within Sonapur | 2-3 business days | 1-2 business days |
| Other Metro Cities | 3-5 business days | 2-3 business days |
| Other Cities in India | 5-7 business days | 3-5 business days |
| International | 10-15 business days | 7-10 business days |
Please note that these are estimated delivery times and not guarantees. Actual delivery times may vary due to factors beyond our control, such as weather conditions, transportation delays, or customs clearance for international orders.
Shipping charges are calculated based on the weight of your order and the shipping method selected. The following table provides an overview of our shipping charges:
| Order Value | Standard Shipping | Express Shipping |
|---|---|---|
| Up to ₹500 | ₹60 | ₹120 |
| ₹501 - ₹1000 | ₹40 | ₹100 |
| ₹1001 - ₹2000 | ₹20 | ₹80 |
| Above ₹2000 | FREE | ₹60 |
We offer free standard shipping on all orders above ₹2000 within India. This offer is valid for a limited time and may be subject to change without notice.
We ship to select international destinations. International shipping charges are calculated based on the weight of your order and the destination country. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient.
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to track the status of your order on our website or the courier's website.
Our delivery partners will attempt to deliver your order to the address provided during checkout. If the delivery is unsuccessful due to an incorrect address or the recipient being unavailable, the courier will make additional delivery attempts. If the order cannot be delivered after multiple attempts, it will be returned to our warehouse, and you will be notified via email.
If an order is returned to our warehouse due to an incorrect address or the recipient being unavailable, we will contact you to arrange for redelivery. Additional shipping charges may apply for redelivery. If the order is not redelivered within 14 days of being returned to our warehouse, it will be processed as a return in accordance with our Cancellation & Refund Policy.
We do not ship to P.O. boxes or APO/FPO addresses. Additionally, we reserve the right to refuse shipping to certain addresses or regions at our discretion.
If you have any questions about our Shipping Policy or need assistance with tracking your order, please contact us at:
Email: info@whitecrops.com
Phone: +91- 72078 98956
Address: WhiteCrop Agrofarm, Village: Sonapur, District: Kariali Harichandrapur, State: Malda West Bengal, India, India - 847211